شركة إريكسون – وظيفة شاغرة

أعلنت شركة إريكسون عن توفر شاغر وظيفي لديها بمسمى :

IMS Support Engineer

You will

Customer Management and Issue handling
Available to handle Emergency and critical issues while on call roster
Stay abreast of on new technology/technical areas and share information about solution to define business requirements and participate in risk analysis
Scope, define and design solution offerings; driving end-to-end technical solutions
Support deployment of new Solution
Lead critical and emergency situations for fault isolation and timely resolution
Software Update Management (SUM) handling
Remote Service Gateway (RSG) mentoring

To be successful in the role you are

Education: Bachelor’s or master’s degree in IT, Telecom or equivalent.
Min years of experience: 5+ Years’ Experience in Mobile Telecommunication
Domain experience: Ericsson IMS Product handling and troubleshooting knowledge including Virtual MTAS, Virtual CSCF and Virtual SBC.
VoLTE E2E call flows and fault isolation, well familiar with 3Gpp documentation, RFC Standards and Functions Specifications
Ericsson Cloud Infrastructure knowledge about BSP, HDS, CEE will be added benefit.
Negotiation & argumentation skill
Planning & organizing skills
Delivering results & meeting customer expectations
Presentation & communication skill
Working with people
Applying expertise & technology

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