شركة Wipro Limited – وظيفة شاغرة

أعلنت شركة Wipro Limited عن توفر شاغر وظيفي لديها بمسمى :

Application Development Support

Responsibilities

The team leader shall be leading the Contractor provision of application services including

· Ensure customer satisfaction

· Responsible for service definition

· Responsible for Contractor resource level management / Contractor Personnel performance

· Overall responsibility for service and longer-term service evolution

· Undertake client management reporting of performance

· Provide early warning of issues and suggest remedial action plans

· Planning / estimation and resource balancing

· Ensure organisational structure and processes are meeting their objectives

· Propose alternative ways of working that are beneficial to client

· Ensure morale is good and that Contractor Personnel integrate with Company Personnel

· Managing KPI performance of support and scripting resources

· Coordinate HSE issues with Contractor HSE focal point

Qualification

· Bachelors in Computer science or a related discipline.

Experience

· Typically greater than ten (10) years experience

· Will have managed long-term contracts and ensured customer satisfaction

· Experienced IT professional

· Managerial experience that has included Personnel, financial, technical, quality and cost control

· Will have experience of setting up appropriate organisational structures to deliver services

· Sub-Contractor experience

Skills & Knowledge:

· customer focussed

· Good control and planning abilities

· Credible at senior management level

· Willing to take control to get urgent matters resolved

· Ability to develop long-term relationships

· Strong leadership ability

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