With focus on Al Jawhar and Asalah
Taya Bait Sabeea: We are keen to develop all services and enhance digital transformation
As part of its ongoing commitment to enhancing communication with media outlets and showcasing its premier banking services, products, and wealth management solutions, Bank Muscat, the leading financial services provider in the Sultanate of Oman, recently organized a media visit at its Head Office, Airport Heights, attended by Abdulnasir Al Raisi, General Manager of Personal Banking at Bank Muscat, as well as journalists and representatives from various media organizations. This event aimed to inform the audience of the latest developments at the Bank and to present the high-quality banking services available to different segments of society.
The visit provided a platform for exchanging ideas and information regarding these services and banking solutions designed to meet customer needs and enhance their overall banking experience. It is important to note that this visit is part of a series of periodic media engagements that the Bank conducts to highlight its notable achievements and to offer journalists opportunities to interact with Bank’s officials.
During the visit, the Bank’s representatives delivered 3 key presentations covering Asalah Priority Banking, Al Jawhar Privilege Banking, private banking, and wealth management. Journalists actively engaged by posing questions related to the banking services and facilities offered through these specialized sectors, fostering a dynamic dialogue between the attendees and Bank’s employees.
On this occasion, Taya Eid Bait Sabeea, Deputy General Manager – Interior Regions at Bank Muscat, expressed his satisfaction with organizing the media visit and meeting with media professionals and emphasized the importance of collaboration with various media, including digital platforms, in raising awareness about the Bank’s innovative services. He said: “Bank Muscat offers a wide range of diverse banking products and services across several key categories, including “Asalah” Priority Banking, “Al Jawhar” Privilege Banking, Private Banking, and Wealth Management. These services and solutions are specifically designed to meet the varied needs of customers, aiming to provide them with a comprehensive and exceptional banking experience. These offerings combine elements of excellence, innovation, and modern technology. The Bank’s commitment to continuously developing and enhancing the features and offerings of these services to ensure they meet customers’ expectations and individual needs. This includes providing diverse investment solutions and launching exclusive promotions on debit and credit cards.
From his side, Abdullah Hamood Al Jufaili, Assistant General Manager, Digital Banking at Bank Muscat said: “The Bank offers these services through dedicated centers located in its branches across various governorates of the Sultanate. For example, Asalah centers are available at select branches and are staffed with specialized relationship managers who provide consultations and inform customers about the services and offers available to this segment. We would like to assure our customers the Bank will continue its commitment to developing its banking services and facilities in line with market developments, while strengthening innovation and sustainability practices across all operations. We extend our sincere appreciation to all customers for their continued trust in the Bank’s products and services.”
The media visit encompassed discussions on various primary topics, including a detailed presentation on Asalah Priority Banking, which stands out as one of the Bank’s flagship products. The competitive advantages of Asalah membership were highlighted, with services available at 54 specialized centers across various governorates. Attendees were also introduced to advanced digital services that enable customers to manage their finances efficiently, including relationship managers, automated WhatsApp communication, competitive foreign exchange rates, and a daily ATM withdrawal limit of RO 2,000.
Media representatives shared their perspectives on the significance of the meet. Journalist Ghalib Al Foori remarked: “This media gathering exemplifies an excellent approach by the Bank within the banking sector, providing a valuable opportunity to gain deeper insights into the efforts of Bank Muscat in developing products tailored to meet the needs of various customer categories, as well as the distinctive features and quality of banking benefits it offers. This initiative will undoubtedly contribute to raising awareness of these efforts. I extend my gratitude to those responsible for organizing this media visit and for facilitating the exchange of ideas with Bank officials.”
Journalist Laila Al Rujaibi commented: “The visit was highly productive, as the Bank offered comprehensive insights into wealth management and exclusive banking services. When customers better understand these offerings, it enhances their confidence and knowledge, allowing them to fully leverage these features.”
Launched in 2015, Al Jawhar Privilege Banking aims to deliver an exceptional banking experience through an exclusive suite of services available at more than 145 branches. Clients benefit from an ATM withdrawal limit of up to RO 1,500, alongside rewards, discounts, and easy interest-free payment plans for credit card holders
Bank Muscat staff also outlined the benefits available to Private Banking customers, which include a range of effective wealth management solutions, from investment strategies to wealth structuring and consulting services. This clientele enjoys a distinguished level of service, with a daily withdrawal limit of up to RO 2,000, a purchase limit of up to RO 30,000, and a 1% cashback reward on all purchases, along with exclusive discounts at various retailers.
Furthermore, attendees learned about the Bank’s wealth management services, which are tailored to the unique needs of each customer. These solutions encompass investment opportunities, consulting, and banking across diverse asset classes, leveraging the expertise of Bank managers and an international network of financial, legal, and technical specialists. Customers also benefit from periodic research reports covering the latest economic and investment trends, as well as webinars with industry experts.
In conclusion, Bank Muscat reaffirmed its commitment to delivering top-tier banking services and solutions, positioning itself as a trusted partner in fostering financial success for its customers, while continuously evolving its offerings to meet the dynamic demands of the market.
