تويت
Position : Information Security Operations Specialist
Department : Information Security Division
Reporting to : Head of Security Operation Center
Main responsibilities:
المزيد من التفاصيل
Department : Information Security Division
Reporting to : Head of Security Operation Center
Main responsibilities:
- Attending helpdesk calls, emails or any other means of reporting.
- Logging all relevant incident/service request details including Allocating categorization and prioritization codes.
- 1st and 2nd line support, registering interactions and escalation of incidents and Change Requests.
- Communicating with users – keeping them informed of incident progress, notifying them of impending changes or agreed outages.
- Monitor security Infrastructures and attending discovered incidents.
- Management of security incidents.
- Managing print devices, restocking with paper, toner, etc.
- Ensuring that batch jobs, archiving, etc. are performed.
- Perform and verify regular backups of all systems and devices as per the business requirement.
- Management of end-users accounts including creating new accounts, password management, rights management…etc.
- Facility operations management including physical access control and surveillance.
المزيد من التفاصيل