أعلنت شركة John Crane عن توفر شاغر وظيفي لديها بمسمى :
Service Engineer – Mechanical Seals – Oman
Duties & Responsibilities
Assist with Technical reviews of specific applications to allow the optional selection of John Crane products and services
Conduct regular site visits and offer trouble site shooting service as when required
Able to solve complex technical problems for customers with help of Engineering team.
Assist end users during shut down jobs & extend Service support against ongoing refurbishment contracts with end users.
Establish good relationship with customers and internal/external stake holders supporting business.
Assist customer during project commissioning as and when requested.
Communicate with customer for any field service-related requirements as well as any seal performance related issues.
Well connected with key customer technical teams to develop strong relations.
Independently Manage Service centre day to day operational activities & other responsibilities related to wet seal services in Oman but not limited to:
Receipt of customer return seals for repair and testing purpose.
Dismantling and cleaning of mechanical seals & parts to access exact condition of seal parts to identify scope of repair and replacement requirement.
Inspection of mechanical seals prepare inspection reports and repair quotes.
Prepare breakdown of parts required for the repair as per seal repair procedures & guidelines
Assemble, repair and testing of mechanical seals and seal cartridges in accordance with John Crane drawings and specifications.
Plan & manage Service Sales targets as forecasted and keep customer updated in the event of delays.
Aggressively chase logistics/procurement for material to meet promise delivery deadlines
Meet and exceeds monthly KPI’s set for the Service centre
Manage local inventory of seal spares for both contractual and transactional repairs
Strictly adhere to HSE policies and maintain good housekeeping of workshop, tools, equipment, etc.
Drive all SAP transactions with respect to Service supporting Business
All repair jobs must be logged into interface
For major customers run interface report at least once in a six month to identify bad actors to resolve the issue as well as identify any seal upgrade opportunity
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