Continuing its series of educational seminars aimed at familiarizing customers across the Sultanate of Oman with its cutting-edge electronic platforms, Bank Muscat, the Sultanate’s leading financial services provider, recently hosted a seminar in Nizwa, Al Dhakhliyah Governorate. The session showcased the Bank’s extensive range of banking products and services available through its internet and mobile platforms. It was delivered by technical expert and entrepreneur Salim bin Mohammed Al Badi, and attracted significant customer participation.
Bank Muscat’s is committed to organise such events within its efforts in the field of building a robust digital infrastructure that meets evolving local, regional, and global standards. By fostering direct communication with customers across Oman, the Bank aims to stay aligned with their needs and expectations, strengthening relationships and empowering users to make the most of the Bank’s digital services.
Taya Eid Bait Sabeea, Deputy General Manager, Interior Regions at Bank Muscat, emphasized the Bank’s dedication to leveraging technology for improved customer experiences. He said: “Keeping pace with technological advancements is crucial to delivering efficient and responsive banking solutions. The quality of services provided by Bank Muscat through the Internet and Mobile Banking during the past period has enhanced in order align with the customers’ requirements. We deeply appreciate our customers’ trust in Bank Muscat’s products and services.”
During these seminars, attendees explored a variety of mobile and online banking services, including instant local and international money transfers, subscription to public offerings, charitable donations, bill payments, investments, account opening for children, card applications, and other essential banking functions that allow customers to conveniently complete without visiting a branch.
For SMEs and business owners, the seminars demonstrated how they can manage their company accounts and cards, conduct payroll transactions, view loan repayment details, make local and international transfers, request VAT statements, order checkbooks, pay bills and suppliers, handle taxes, and open fixed deposit accounts.
To further strengthen its digital services, Bank Muscat has launched several new payment options for users of smart devices. These additions enhance the digital payment landscape, providing customers with convenient and secure alternatives to carrying physical cards while shopping. The Bank’s payment solutions also cover point-of-sale transactions, online payments, and the acceptance of various debit, credit and prepaid cards, both locally and internationally. Additionally, the Bank offers instant payment settlements, round-the-clock support services and help desk to ensure a seamless customer experience.
The Nizwa seminar builds on the success of similar events held in Al Buraimi, North Al Batinah, and South Al Batinah governorates. The Bank remains committed to reaching more customers across Oman, solidifying its position as a pioneer in digital banking.
