تويت
Job Title : Network Specialist
Division : Infrastructure & e-Services
Reporting To : DG Infrastructure & e-services
Overview:
The Infrastructure and E-Services maintain the network for all government entities. This network is made from different network components, Switches, Firewalls and Router. The ITA provides the IP Schema standard to the government entities. Accessing the resources is done through different zones of VLANs.
Main responsibilities:
المزيد من التفاصيل
Division : Infrastructure & e-Services
Reporting To : DG Infrastructure & e-services
Overview:
The Infrastructure and E-Services maintain the network for all government entities. This network is made from different network components, Switches, Firewalls and Router. The ITA provides the IP Schema standard to the government entities. Accessing the resources is done through different zones of VLANs.
Main responsibilities:
- The Network engineer will monitor the OGN and ensure that the Service provider meets their contract terms and SLAs.
- To report progress and issues to the team leader in a timely manner. In particular issues that might impact on quality or the ability to deliver service.
- Manage day to day Network activities.
- Understand network alarms and perform appropriate action and escalation correctly.
- Monitor the system and respond.
- Co-ordinate with Service Provider for Change Requests.
- Troubleshoot, isolate, and resolve connectivity issues between various ministerial sites.
- Monitor network performance, and troubleshoot problems along with the service provider such as degraded performance and network outages. When necessary, coordinate with other Maintenance staff and service providers for immediate corrective action.
- Review monthly bills and compare them with the monthly SLA reports.
- Keep track of team processes and documentation, reorganize and update the shared Documents.
- Will be the back end of the help desk calls and on site during office hours.
المزيد من التفاصيل
.gif "Smiles (64)")
تعليق