أعلنت شركة التمكين عن توفر شاغر وظيفي لديها بمسمى :
Sales Engineer – Sohar (Oman)
Responsibilities (not Limited To)
Maintaining a presence and ever improving relationship with major customers through a regular schedule of service calls and rapid response to requests for assistance with quality and/or performance problems.
She/he uses is Service Engineering experience to provide superior service to customers and be considered as a bearing leader by them. He also supports and trains his peers with acquired knowledge from previous experience.
Instructing and training customers in all aspects of all Timken products and services. Proper bearing installation, maintenance and damage diagnosis /prevention practices and to advise/report on any situation which may give rise to product liability concerns.
Rendering technical assistance with specific aspects of bearing application development in support of business renewal with appropriate coordination with and through sales engineers.
Timely reporting of all customer (and distributor) service related activity (includes performance issues, quality complaints, trends competitor activity, new applications, repair opportunities, etc.).
Providing any or all of the aforementioned services to specific customers outside of assigned territory on an emergency basis and effectively coordinate responses and corrective actions across business segments and geographic regions (including international-overseas assignments).
Assist with technical queries as an when they arise, and to assist with product development and implementation of new applications.
Assist sale teams in the identification of new product opportunities for the region.
Advise customers on the correct bearing selection / application of Timken’s products from interpretation and implementation of customer specification / requirements.
Maintains contact with existing customers to contribute to the maintenance and development of long term relationships.
Provides technical solutions to prevent and resolve application performance problems and thereby maximize operational uptime for strategic customers.
Maintains close links with all internal teams to ensure that any changes or issues are actioned effectively (including warranty and quality).
Build and maintain communication and relationship with customers, gain full insight into key end-user accounts (install base, supply chain, competition, etc.), and present technical presentations and understand customer feedback.
Maintain technical awareness of, and participation in the market place, through reading, visiting existing and prospective customers, attending seminars, trade fairs, training programs, etc.
Requirements
Mechanical Engineering Diploma and / or a BSc Mechanical degree and / or B. Tech (Mechanical) or country equivalent.
Artisan Trade will be an advantage.
At least 4-6 years’ experience in a related service engineering / technical function within a manufacturing/industrial industry.
Proven history of technical service engineering / manufacturing experience.
Strong aptitude of mechanical systems – ability to read mechanical engineering drawings and suggest application recommendations.
Solid industry knowledge of the region
Project engineering / contract management experience will be advantageous.
Proficiency in MS Office.
SAP & CRM system experience will be advantageous.
Proficiency in business English, speaking and written communication.
Ability to compose own correspondence in English. (e.g. letters, reports, proposals, quotations).
Experience in multinational company will be helpful.
Flexibility – willingness to travel to 60% of the time.
The incumbent must be a citizen of Oman.
Unendorsed driver’s license.
The ideal candidate will also demonstrate the following attributes and skills:
Ability to engage with customers technical matters and provide hand on assistance / solutions.
Ability to deliver presentations to customers at all levels in the organisation.
Understand & speaks segment technical language.
Demonstrating technical hands on experience.
Decision making and mechanical problem solving techniques.
A strong personality, balanced with excellent diplomacy and influencing skills.
Ability to adapt to different countries cultures in the region.
Perseverance and positive attitude.
Ability to work under pressure.
Maintain the corporate image.
Self-motivated and initiative to achieve objectives, with minimal supervision.
Working idepenently.
Work well with a team environment.
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