Swedish home furnishings giant IKEA has announced the opening of its first store in the Sultanate of Oman in June 2022. Spanning 25,000 square metres, the two-level flagship is set to launch in Lulu Group’s Oman Avenues Mall.
Bringing customers affordability and a comfortable shopping experience, the new IKEA will feature inspirational room setups and creative solutions for visitors with over 9,000 articles across Living Room, Bedroom, Kitchen, Bathroom and other home furnishing accessories.
The new IKEA store will be home to some of the most innovative customer experience solutions, including wall projectors to facilitate planning and product selection. Throughout the main showroom, digital signage and in-store technology will help customers find the right furnishings, visualise room setups and schedule deliveries in simple, easy steps. Oman’s first IKEA will also comprise a 394-seat restaurant, directly connected to the shopping centre for easy access and convenience.
As one of the world’s largest food providers, IKEA is taking the next step towards making healthy and sustainable food more affordable and accessible to the many people. The retailer hopes to inspire better food choices at its Oman store, with a food and beverage range that includes IKEA’s popular plant-based meatballs, ASC-certified salmon, and UTZ-certified coffee. Featuring self-service kiosks, the IKEA restaurant extends into the mall for more seating options for customers. Customers can shop from the Swedish Food Market for their favourite Scandinavian ingredients and enjoy fresh pastries, cookies and more at the IKEA Bistro.
Vinod Jayan, Managing Director – IKEA UAE, Egypt, Qatar and Oman, said, “Al-Futtaim IKEA’s first store in the Sultanate of Oman reflects our commitment to making sustainable living affordable and accessible, while creating a better everyday life for the many people. As part of the Al-Futtaim Group, we live by the same ethos of enriching the lives and aspirations of our customers at every turn and we aim to do this for our customers across Oman. We are now closer to our Omani customers and are confident that the experience and home furnishing ideas we provide at IKEA will inspire our customers to refresh their homes.’’ The new IKEA store will also provide its customers with the Click and Collect service to enjoy a convenient and contactless shopping experience. The “Click & Collect” works in three simple steps. First, customers need to choose their preferred time and place for delivery. Secondly, they receive an email and an SMS once the order is ready and finally, they can have the order picked up from the store on the same or next day, without getting out of the car. Customers can access the “Click & Collect” service through the IKEA website and mobile app. This service is available for all online paid orders.
