Ooredoo has just made history, becoming the first telecoms company in the GCC to be awarded the prestigious ISO/IEC 38500:2015 IT Governance certification. This demonstrates Ooredoo’s commitment to delivering an unparalleled customer experience, through next-level IT governance, strategic alignment, and risk management.
The certification was awarded at the TM Forum event in Muscat, organised by Ooredoo’s technology team. The event highlighted the collaboration between Ooredoo Oman’s technology management and TM Forum’s regional experts, on global digital transformation global use cases. Ooredoo’s CTIO, Dr. Ahmed Al Abri, along with senior executives from Bureau Veritas International Middle East & Oman, the certification body, were there to mark this milestone.
“This certification is affirmation of our commitment to excellence in customer experience. By aligning our IT strategies with our business objectives, we ensure that Ooredoo remains at the forefront of delivering exceptional value to our customers while effectively managing risk”, said Dr Ahmed Al Abri.
ISO/IEC 38500:2015 provides a framework for business owners to evaluate, direct, and keep tabs on the use of IT within their organizations. By adopting this standard, Ooredoo shows its dedication to aligning IT initiatives with overall business goals and effectively managing potential risk.
Achieving the ISO/IEC 38500:2015 certification only boosts Ooredoo’s reputation as a frontrunner in the telco game. It highlights the company’s commitment to creating top-notch customer experiences through cutting-edge and efficient IT solutions.
