In a demonstration of its commitment to fostering strategic partnerships with government entities, Bank Muscat, the leading financial services provider in Oman, recently organised a workshop aimed at enhancing collaboration with the Ministry of Labour. The event took place at the Bank’s headquarters in Airport Heights and was attended by a number of employees.
The workshop focused on the plans and strategies for effective internal audits, emphasizing the Bank’s role in economic development by showcasing the diverse banking services and facilities it offers.
This initiative is part of various training courses facilitated by the Bank in partnership with various governmental organizations, aimed to help to upskill staff in public sector in contemporary skills & competencies, share best practices and build banking services expertise in public sector.
Over the course of two days, the workshop featured visual presentations and knowledge sharing on several topics related to administrative and financial development, delivered by employees from different departments. Attendees actively engaged in discussions, sharing ideas and suggestions to foster business growth.
In his opening remarks, Said bin Salim Al Aufi, General Manager of Human Resources and Administration at Bank Muscat, expressed his enthusiasm for the collaboration with the Ministry of Labour, emphasizing its role in enhancing employee efficiency in administrative and financial disciplines. Al Aufi highlighted the importance of human resources, noting that employees are essential to the success and advancement of any organization. He extended gratitude to all partners from governmental agencies and reaffirmed the Bank’s commitment to supporting these initiatives in alignment with national development goals.
Wafa Ibrahim Al Ajmi, Assistant General Manager of Transaction & Government Banking at Bank Muscat, acknowledged the longstanding relationships between the Bank and its governmental partners. She remarked on the Bank’s leadership in adopting advanced digital solutions that transform the banking landscape, underscoring the Bank’s dedication to staying abreast of technological advancements both locally and internationally. Al Ajmi emphasized the importance of strengthening partnerships with these institutions to enhance customer experience, streamline operations, and improve overall efficiency.
Bank Muscat is dedicated to the ongoing training and development of its human resources, striving to implement best practices and successful management methodologies to achieve operational efficiency. The Bank has established a dedicated department, Jadara Academy, focused on enhancing national competencies through administrative and professional training programs. The Academy also aims to develop employee skills through e-learning, scholarships, professional certifications, and targeted training initiatives in management and leadership.
Recognizing the development of human resources as a top priority, Bank Muscat allocates an annual budget for training and development across all roles. Training programs are conducted through accredited educational institutions or in partnership with leading colleges, universities, and training centers at both regional and global levels.
From the beginning of this year until the end of April, Jadara Academy has successfully organized training programs that offered over 8,065 training opportunities for employees, ensuring that each participant engages in multiple courses. Additionally, training workshops were held for employees to obtain professional certifications, with 27 employees attending programs relevant to their fields.
In recognition of its commitment to human resource development and fostering an exemplary work environment, Bank Muscat has been named the Best Place to Work for 2024. This accolade reflects the bank’s dedication to transparency, governance, and operating with a clear vision, strategy, values, and a robust corporate culture.
