Aiming to Enhance Digital Payment Solutions
Reinforcing its commitment to supporting digital payments and offering innovative banking solutions to its corporate and institutional customers, Bank Muscat, the leading financial services provider in the Sultanate of Oman and Shell Oman Marketing Company (Shell Oman), a leading energy and mobility solutions company in the Sultanate, are pleased to announce the renewal of their strategic partnership, to provide an integrated package of Point-of-Sale (POS) and payment gateway solutions. The agreement was signed at Bank Muscat’s Head Office by Ahmed Faqir Al Bulushi, Deputy Chief Executive Officer – Banking at Bank Muscat, and Lamees Dawood Al Lawati, Chief Financial Officer of Shell Oman Marketing, in the presence of officials from both sides. Shell Oman is ranked among Bank Muscat’s top 10 corporate customers in its POS acquiring business portfolio.
Under this agreement, Bank Muscat reaffirms its commitment to investing in advanced digital solutions and initiatives that serve the objectives of the partnership and enhance operational efficiency. This includes providing a unified POS ecosystem capable of supporting Shell’s proprietary payment applications alongside card-based payment applications, and integrating Bank Muscat’s payment platform with the Shell GO+ (Shell Asia) application to enable seamless payment processing and enhance the customer experience. The Bank will also provide Tap-and-Pay payment solutions and flexible Soft POS solutions to facilitate payment acceptance and integrate POS systems with cash tills at Shell Oman’s service stations to ensure operational efficiency, transaction accuracy, and streamlined reconciliation. In addition, the two parties will collaborate on loyalty programmes, including customer rewards, promotional offers, and joint initiatives to boost customer engagement.
On this occasion, Ahmed Faqir Al Bulushi, Deputy CEO – Banking at Bank Muscat, said: “The renewal of the partnership with Shell Oman Marketing reaffirms Bank Muscat’s strategy of leveraging technology to offer integrated payment solutions that go beyond traditional banking services. By providing a unified and advanced payment ecosystem that includes POS solutions and integration with the Shell GO+ application, we are enabling our partner to offer a smart, fast, and secure payment experience to its customers across the Sultanate. Bank Muscat remains committed to continuing to invest in digital payments infrastructure to support the growth of its valued corporate customers and to advance the digital transformation journey in the Sultanate.
For her part, Lamees Dawood Al Lawati, Chief Financial Officer of Shell Oman Marketing, noted: “We take pride in our strategic partnership with Bank Muscat, which reflects our shared vision of harnessing digital solutions to elevate the customer experience. This integrated package of POS and payment gateway solutions will enable us to provide more seamless and efficient payment services at our stations, while benefiting from loyalty programmes and interactive initiatives through the Shell GO+ application. This step represents a qualitative addition to our services and aligns with our commitment to delivering added value to our customers.”
Bank Muscat affirms its ongoing commitment to providing the latest collection and electronic payment solutions that meet the aspirations of major companies and institutions in the Sultanate, as part of an integrated ecosystem of corporate banking services offered in partnership with global technology providers. In recognition of its leadership in the industry, Bank Muscat has won multiple awards from prestigious local and global entities, including recognitions as the best digital bank in the Sultanate from MEED, Global Finance, and Euromoney, as well as the Best Brand in Customer Experience in the Corporate Banking category from Muscat Media Group (MMG).
This Document is classified as Official
